Annual Report 2022-2023

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Summary of report content

Healthwatch Bromley reports on its activities and achievements for the year 2022/23.  During the year it:

  • Heard from 2,487 people who shared their experience of health and social care with them and gave 140 people advice and information
  • Published 13 reports
  • Influenced a number of issues, including cancer information and support services, social prescribing, development of 999 and 111 services

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General details

Local Healthwatch
Healthwatch Bromley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback
Observation (eg Enter and View)
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Dentist
General Practice (GP)
NHS 111
Social prescribing

Details of people who shared their views

Number of people who shared their views
2,487
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