Access to Health and Social Care Services in Sheffield: Key issues from May 2023

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Summary of report content

Healthwatch Sheffield report on key themes in the feedback they received in May 2023.  During this period they heard from 117 people.  The key themes highlighted were:

  • Getting support from GPs
  • Patient experience of hospitals
  • Pharmacies
  • Experiences of using taxis for people with accessibility needs
  • The health and wellbeing of care home residents
  • Mental health services

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Parking and transport
Remote appointments and digital services
Staffing - levels and training
Triage and admissions
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Dentist
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
117
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