Peoples experiences of using community dentistry in Yorkshire and Humber, Leeds

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Summary of report content

Healthwatch Leeds created a survey and worked with Yorkshire and Humber Healthwatch. It was a collaboration with Healthwatch staff and

volunteers from Bradford, Calderdale, Leeds, North East Lincolnshire,

North Yorkshire, Wakefield and York. 334 people completed the survey.

Key Findings:

• Three quarters of respondents were repeat users within the year

• Majority in the 19 -50 age range

• Over 50% have a disability

• Some accessibility issues raised for wheelchair users

• Appointment frequency and length of time

• 73% satisfaction rate overall.

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General details

Local Healthwatch
Healthwatch Leeds
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Healthwatch Yorkshire and Humberside
Primary research method used
Survey
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Name of service provider
NHS England

Details of people who shared their views

Number of people who shared their views
334
Age group
Not known
Gender
All
Sexual orientation
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
No
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0
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