Information and Signposting Service: Enquires during November 2022

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Summary of report content

Healthwatch East Sussex report on key trends in the information and signposting contacts they received in November 2022.  During this period they heard from 21 people.

The most common enquiry theme in November related to GP and dentistry services, with 5 enquiries received for each. Two enquiries were received for hospital services, mental health, and ambulance services. Services that made up other enquiry themes included Continuing Healthcare

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General details

Local Healthwatch
Healthwatch East Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
21
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