Enter and view: Sherdley Manor

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Summary of report content

Healthwatch St Helens undertook an Enter and View visit to Sherdley Manor on 27 July 2022.

Sherdley Manor care home is a converted school and stands in small but pleasant grounds. It has a summer house which is very popular with residents, as they can use this facility to view the garden.

The front door is kept locked and is alarmed. The reception area is plain but functional. There were no unpleasant smells anywhere and the home is very clean.

Every resident in the home has dementia. There are some training refresher courses completed yearly, including the moving and handling course. There is internal training available, along with online training that ensures continuity of training and qualifications amongst staff.

There are books and magazines around the home for the residents’ use and newspapers are delivered daily to the Home. There is a large television in the main lounge which is on throughout the day.

There are activities such as bingo, arts and crafts, baking and music for residents who wish to participate. Singers often come into the home to entertain the residents. Alcohol is allowed in moderation in the home. A hairdresser comes on Mondays. Each of the residents’ rooms are numbered and each have a small photograph of the resident and a memory box outside. Residents and families are encouraged to bring personal belongings and even items of furniture in order to make their room feel like home.

Most residents are registered with a local surgery and a GP attends the home every other Monday. A book is used to record any non-essential matters for the GP to attend to when he visits. A chiropodist attends the home every six to eight weeks.

The décor in the home is quite dark, with some walls being painted in navy and deep purple colours. However, the visiting team really liked the sensory wall. There are also lots of framed newspaper cuttings and articles from yesteryear which is a great tool in connecting with people living with dementia.

The report contains two recommendations and a response from the provider.

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General details

Local Healthwatch
Healthwatch St Helens
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Types of long term conditions
Dementia
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