Enter and View: Church House
Download (PDF 1.37 MB)Summary of report content
Healthwatch Cheshire East carried out an unannounced Enter & View visit to Church House care home on 25th October 2022. The purpose of this visit was to:
- To engage with service users of the named service and understand how dignity is being respected in the care home environment
- To observe the care provided at this home, looking at a number of key themes; Environment, Food & Drink, Safeguarding, Staffing and Personal Care
- To observe residents and relatives engaging with the staff and their surroundings
- To capture the experience of residents and relatives and any ideas they may have for change.
Based on their visit, Healthwatch Cheshire East recommends:
- Introduce a menu system for residents that provides choice of food which is clearly displayed both in a standard menu form and using the picture menu that is already displayed.
- Secure adequate levels of regular staff to help meet residents’ needs, to ensure safety and the continuity of care.
- Create raised beds in the outdoor space to allow residents the opportunity to plant and grow flowers and/or fruit and veg.
- Consider creating an accessible outdoor walking circuit around the grounds that residents can use to exercise.