Enter and view: Abbeydale Nursing Home

Healthwatch Salford undertook an Enter and View visit to Abbeydale Nursing Home on 03 November 2022. They spoke to five residents, two visitors and four members of staff.  

Abbeydale Nursing Home is a small home where staff know the residents by name; there is a homely atmosphere with some residents making use of the communal areas.

The home offers activities to the residents, but staff would like to improve the range on offer. Some residents would like more say in what they do, such as the opportunity to go outside of the home.

There is a good culture of respecting residents’ wishes at Abbeydale. The residents had positive comments to make about the staff at Abbeydale, with some residents telling us that staff have time to stop and chat during their shift.

Residents know they can speak to staff to raise a complaint, but processes could be clearer for residents and visitors alike, with more encouragement for residents to share their suggestions and ideas for life in the home.

Health professionals visit the home when required to check the residents, with regular visits from chiropodists.

Staff had positive things to say about their experience in the home, namely how colleagues respect one another and that they can approach the manager with any concerns.

The report includes four recommendations about activities, visiting arrangements, feedback and physical spaces, to which the care home has responded.