Long Covid Tier 3 Assessment and Treatment Services Review

Mersey Care asked the local Healthwatch (Healthwatch Liverpool, Knowsley, Sefton, and St Helens) to engage with patients to learn from their experiences of using the service. Questionnaires were sent out to patients of the Long COVID Tier 3 Assessment and Treatment Service and paper copies of the survey given out at the clinics. Information was also shared on social media and on Healthwatch websites and with people who contacted the local Healthwatch in this period about Long Covid. This report details the findings from 49 responses to their questionnaire and 5 interviews. The report finds that people had generally positive experiences of the service. However, people   also spoke about barriers to accessing the service, particularly getting referred.