Enter and view: Bletchley House

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Summary of report content

Healthwatch Milton Keynes undertook an announced/unannounced Enter and View visit to Bletchley House Care Home on 25 May 2022.  They wanted to engage with residents, their relatives, or carers, to explore their overall experience of living in a care home. They spoke to 16 residents and family members.

The report looks at:

  • The premises
  • Activities
  • Meals
  • Staff and wellbeing
  • General comments

The report contains three recommendations.

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General details

Local Healthwatch
Healthwatch Milton Keynes
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
16
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