Healthwatch Ealing response to the Ealing Health and Adult Services Scrutiny Panel, Ealing

Download (PDF 3.44 MB)

Summary of report content

In March 2017 Healthwatch Ealing and the Ealing Health and Adult Social Services Scrutiny Panel (HASC) produced a paper detailing a number of concerns relating to local services. The paper details their concerns and the background, followed by the response from the North West London Clinical Commissioning Group (CCG).

An overview of the areas of concern and the respective responses are shown below:

Delivery and governance of the local Sustainability and Transformation Plan (STP)

To summarise, an extremely wide ranging and challenging project is being proposed in an extremely tight timescale, and in the absence of an accountable management structure. The report consider under these circumstances the risks of failure, to some degree, must be high. The response from the North West London CCG stated they had been consistently clear about the scale of the challenge faced, however felt they, had developed an ambitious but realistic plan.

Need for ‘bottom-up’, rather than ‘top-down’ design process

Ealing Healthwatch and Ealing HASC were concerned that the published versions of the STP appear based on ‘top down’ high level assumptions, rather than ‘bottom up’ detailed analyses based on patient data. North West London CCG responded by saying, ‘the top down approach follows the recommendations for a Strategic Outline Case as a detailed ‘bottom up’ costing exercise would need to be based on a specific set of assumptions.

Other areas highlighted within the report with responses included those below along with others:

• GP Role and Provision

• Reduced Acute Hospital Admissions

• Reduced duration (Length of Stay) of Acute Hospital Admissions

• Reduction in A&E Attendances

• Ealing Residents using Neighbouring Hospitals

• Cross-border patient flows

Would you like to look at:

General details

Local Healthwatch
Healthwatch Ealing
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Other
Key themes
Integration of services and communication between professionals
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Maternity care
General outpatients and hospital-based consultants
Pharmacy
Emergency department (inc A&E)
Children's social care services
District nurse and community nursing
Other
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Ambulances and paramedics
Name of service provider
North West London CCG

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.