Mental health needs deaf and disabled people, Wandsworth

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Summary of report content

A study found that deaf and disabled people found difficulties in obtaining mental health support. Healthwatch Wandsworth carried out a survey to find out what it was like to use these services in Wandsworth.

The survey was open from 18th January 2017 to 30th March 2017. Difficulties were found in working within a short time frame and finding existing forums to collect the views of service users.

Healthwatch Wandsworth also attended a workshop on 24th January 2017 with Share, a Wandsworth based organisation working with disabled people to enable them to live more independently. During a group session 29 students shared their views on what works well for them and what they find more challenging when accessing health and social care services.

18 responses were received to the survey which was advertised on the web site and on social media. It was also circulated through contacts and outreach events. 7 questions were asked in the survey and details of the responses are given in the report.

The responses provided pointers to the issues for the deaf and disabled in the borough and the main points are summarised in the report.

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General details

Local Healthwatch
Healthwatch Wandsworth
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Diagnosis
Public consultation and engagement
Health inequality
Lifestyle and wellbeing; wider determinants of health
Accessibility and reasonable adjustments
Referrals
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Community Mental Health Team (CMHT) and specialist MH services
Patient Transport and NEPTS
Name of service provider
Mayor and the london Health board

Details of people who shared their views

Number of people who shared their views
37
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Sensory impairment
Mental health condition
Types of long term conditions
Deafness or severe hearing impairment
Does this report feature carers?
Not known
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