The lived experience of self-help in mental health in Essex, Essex

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Summary of report content

A research study focused on service users’ experiences with low mood and/or stress: how they take care of their mental health and how primary care mental health services support them in that. ‘Self-care’ refers to the range of actions that people think of and take in order to take care of their own mental health and lives. 3 deliberation-orientated focus groups held in different locations in Essex during January 2017 with 12 participants with a diagnosis of anxiety and/or depression.

Findings: views of self-care and the activities that constitute self-care in mental health are not static; they change and readjust depending on the evolving condition of the person and changes in functioning.

Recommendations for GPs interacting with people experiencing anxiety and/or depression:

• Do not just look for symptoms: explore your patient’s understanding of self-care.

• Use your skills of empathy, active listening and a non-judgemental stance towards them.

• Avoid making any assumptions.

• Work with the patient and not on the patient; create partnerships and share decision-making.

• Be familiar with the mental health care services offered in your locality; establish systems that will enable you to get updates about the range and availability of such services.

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General details

Local Healthwatch
Healthwatch Essex
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
University of Essex
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)
Hospital-based psychiatric care
Emergency department (inc A&E)
Community Mental Health Team (CMHT) and specialist MH services

Details of people who shared their views

Number of people who shared their views
24
Gender
All
Sexual orientation
Not known
Types of disabilities
Mental health condition
Types of long term conditions
Other
Does this report feature carers?
Yes
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