Enter and view: Alexandra Nursing Home, Poulton-le-Fylde

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Summary of report content

Healthwatch Lancashire undertook an Enter and View visit to Alexandra Nursing  Home on 21 February 2023.  They spoke to 5 residents, 2 residents’ friends or family members, and 8 members of staff.

The report looks at:

  • The environment, building and facilities
  • Resident and staff interactions
  • Activities
  • Care
  • Food
  • Feedback from relatives
  • Feedback from staff

The report contains three recommendations on signage and dementia clocks.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
15
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