Enter and view: Leah Lodge Care Home

Download (PDF 408.7 KB)

Summary of report content

Healthwatch Lewisham undertook an Enter and View visit to Leah Lodge Care Home on 1 November 2022. They wanted to understand how the home is operated and the experience of residents.  They spoke to 13 people.

The report looks at:

  • Entry and general accessibility
  • General environment
  • Safety, Covid-19 and visiting
  • Personal and clinical care
  • Activities
  • Feedback and complaints
  • Staffing and management
  • The experience of relatives
  • The experience of staff and management

There were nine recommendations about staffing, involvement of relatives and feedback, activities and personal care.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Lewisham
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Public consultation and engagement
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
13
Did you find this attached report useful?
0
No votes have been submitted yet.