Overarching Care home report, East Sussex

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Summary of report content

Information from 43 care homes visited, focusing on choice and independence and providing nursing care as well as a survey completed by 24 providers. 4 case studies included.

Findings:

Key themes identified included: activities, pets and animals, staffing, bedrooms, funding and communal areas

Key outcomes from this programme of visits were:

• Identification of good practice and a commitment to sharing these with other providers

• Observations that, in most care homes, residents appreciated the extent and variety of activities provided.

3 recommendations involving East Sussex County Council:

• Contract specification in relation to what activities are provided.

• East Sussex County Council to consider their funding of placements in care homes considering a potential shortage of such placements highlighted.

• East Sussex County Council to investigate the delays in putting care packages in place and ascertain the extent of this problem across the county.

Conclusions:

• Emphasis on activities and stimulation for residents.

• Survey results indicate a shortage of vacancies in care homes with nursing for publicly funded places.

• Residents very positive about the standard of support provided by staff.

Recommendations:

• Healthwatch East Sussex to verify with East Sussex County Council activities offered as part of the contract.

• East Sussex County Council to consider their funding of placements in care homes in the light of a potential shortage of such placements highlighted.

• East Sussex County Council to investigate delays in putting care packages in place and ascertain the extent of this problem across the county.

• Care homes to consider how they advertise activities, using a wide range of processes (weekly newsletters or pictures).

• Care homes to consider how they respond to individual requests for activities i.e. whether they could support a relative to do some cooking with their resident.

• Care homes to consider how they provide and develop feedback to residents such as the ‘You said, we did’ approach.

• Care homes to consider ways of improving the presentation of food to improve its attractiveness to residents.

• Care homes to share good practice and learn from the examples outlined in this report.

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General details

Local Healthwatch
Healthwatch East Sussex
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Report
Key themes
Cleanliness, Hygiene and Infection Control
Building, Decor and Facilities, including health and safety
Discharge
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Adult Social Care ESCC

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of long term conditions
Dementia
Learning disability
Does this report feature carers?
No
Did you find this attached report useful?
0
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