Enter and view: Swinton Hall Nursing Home, Salford

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Summary of report content

In August 2017 Healthwatch Salford carried out an Enter and View visit to Swinton Hall nursing home. Healthwatch Salford made Enter and View of local care homes a local priority so as to contribute to strategic improvement plans. The purpose of the visit was to achieve some of the following

• To engage with residents of care homes and understand how dignity is being respected in a care home environment.

• Identify examples of good working practice.

• Observe residents and relatives engaging with the staff and their surroundings and to experience the care home.

The report makes reference to 7 recommendations in the following areas:

• Staffing levels.

• Hygiene and odours.

• Meal choices and menus.

• Ensuring the rights and choices of residents are maintained.

• Meaningful activities.

• Wi-Fi access for residents.

• More information should be provided and arrangements made for residents to access a GP and other specialists.

The provider response was included within the report which provides clarification on some issues raised by the visiting team and information where changes have been made.

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General details

Local Healthwatch
Healthwatch Salford
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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