Intelligence Report - March 2023

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Summary of report content

Healthwatch East Riding of Yorkshire report on the feedback they’ve received in March 2023.  During this period, they heard from 52 people.

The report looks at how the information has been gathered and which service areas it relates to.  There are detailed sections on issues raised about GPs, dentists and care homes.

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General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Dentist
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
52
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