Enter and view: Green Park Care Home, Warrington

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Summary of report content

A key aspect of this E&V programme is to focus on a care provider’s stated values and consider whether these are true in terms of the life experiences of visitors and relatives.

Consequently, the visit focused on activities and food. However, in reality the report does cover multiple issues. The aim of this ethos is to ensure that residents can enjoy a fulfilling life with the expectation of seeing relatives, carers and other visitors being involved with the home and encouraged to take part in opportunities relating to the lives of the residents.

The report is largely from observation and discussions with staff but does state ‘the team also spent time speaking with residents and relatives’ but it is unclear how many.

It makes a number of recommendations around upgrading facilities; improving activities; infection control; staffing and staff retention and includes a brief response from the provider

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General details

Local Healthwatch
Healthwatch Warrington
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Administration (records, letters, results)
Triage and admissions
Parking and transport
Cleanliness, Hygiene and Infection Control
Complaints
Building, Decor and Facilities, including health and safety
Food, nutrition and catering
Medication, prescriptions and dispensing
Referrals
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Health visitors including baby clinics
Memory clinic
Palliative/end of life care
Care home
Name of service provider
Orchard Care Homes Groopt

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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0
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