Sight loss event report November 2022

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Summary of report content

There is a lot of digital technology available to support people in their day to day living. Technology benefits different people in different ways and can be challenging to navigate too. People have told us that technology is sometimes difficult to access, and without it, it can be difficult to access certain information or events. Healthwatch Wandsworth joined forces with Wandsworth Council, AGE UK Wandsworth and Katherine Low Settlement to bring people together for this event to discuss technology. This event focussed specifically on technology for people who are blind or visually impaired.

They invited Wandsworth residents with visual impairments or blindness to come to our event at the Age UK Wandsworth’s Gwynneth Morgan Centre. The event took place in November 2022. We ran the event together with AGE UK Wandsworth, Katherine Low Settlement and Wandsworth Council. 18 people attended the event. The organisations in attendance talked through what support they provide with technology for people with sight loss.

Attendees talked about the following issues:

  • Health and care services not having accessible website design
  • Delays and cancellations with appointments to do with eye health
  • How technology could help them with their lives

The report contains five recommendations about communication and information provision, networking, a forum for decision making and issues with transport.

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General details

Local Healthwatch
Healthwatch Wandsworth
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Cancellation
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
LB Wandsworth
Age UK Wandsworth
Katherine Low Settlement
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Ophthalmology

Details of people who shared their views

Number of people who shared their views
10
Types of disabilities
Sensory impairment
Types of long term conditions
Blindness or severe visual impairment
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