February 2023 Intelligence report

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Summary of report content

Healthwatch East Riding of Yorkshire report on key themes in their data in February 2023.  During this period they heard from 37 people.  Key themes included:

  • Access to GP appointments
  • Access to NHS dentistry
  • Urgent treatment
  • Waiting for mental health support
  • Poor care in care homes

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General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Cost and funding of services
Food, nutrition and catering
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
General Practice (GP)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres

Details of people who shared their views

Number of people who shared their views
37
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