How-Connected-Are-You-Report, Somerset

Healthwatch Somerset identified that there was a need to find out from local people how connected they feel and why and how being connected affects feelings of loneliness and isolation. A survey was designed, both online and distributed via paper copies to various groups and services within Somerset.

Findings:

• Majority of respondents stayed connected by being involved with Social media and volunteering with approximately one quarter of people identifying support groups, social groups, faith groups and paid employment as a means to staying connected.

• Physical health, confidence, anxiety and caring responsibilities were identified as the main barriers to involvement.

• Meeting new people was important.

• Maintaining mental and physical health.

Conclusions:

• The survey suggested that both rural and urban areas experience loneliness and isolation and a significant number of people have little contact with family and friends on a regular basis.

• Volunteering helps many people feel connected to their community.

• Physical activities are a popular choice.

• Improve awareness of Somerset Choices and making it user friendly.

• Access to information.

• Support to meet and maintain friendships.

Recommendations

• Improve awareness of Somerset Choices and make it more user-friendly.

• Research into improving advertising opportunities in local areas.

• Somerset County Council and Somerset Clinical Commissioning Group to consider the benefits of commissioning support for people who have physical disabilities or anxiety issues, to access groups and activities. Support for carers is also key and should feed into the ‘Carer’s strategy’ and new carers support service.

• Social media opportunities for support.