Enter and view: St. Mary's Nursing Home

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Summary of report content

Healthwatch Staffordshire undertook an enter and view visit to St Mary’s Nursing Home on 13 November 2017.  They wanted to follow up concerns raised in a previous CQC inspection.

The report looks at:

  • Building, facilities and décor
  • Resident and staff numbers
  • Resident experiences and observations
  • Family and care experiences and observations
  • activities
  • Catering
  • Staff experiences and observations

There were no recommendations.

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General details

Local Healthwatch
Healthwatch Staffordshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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