October Feedback Report 2022

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Summary of report content

Healthwatch Greenwich report on the feedback they received in October 2022.  During this period they spoke to 233 people.

This report contains three detailed case studies – the first about a teenager with autism and his carer, the experience of inpatient care and someone having palliative care.

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Privacy and confidentiality
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Children's social care services
Home care/domiciliary care including personal assistants and personal budgets
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
233
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