July 2022 monthly feedback report

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Summary of report content

Healthwatch Greenwich reports on themes in their data from July 2022. During this period they heard from 249 people.  The themes in their data included:

  • Getting a GP appointment
  • GP reception staff
  • Digital access to GP surgeries
  • Prescriptions
  • Making a complaint
  • Access to Covid-19 vaccines
  • Mental health support
  • Sexual health advice
  • Waiting times at A&E
  • Food provision in hospital
  • Access to NHS dentistry
  • Medication supplies

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity
Food, nutrition and catering
Medication, prescriptions and dispensing
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Emergency department (inc A&E)
Inpatient care/General inpatients
Pharmacy
Sexual health
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
249
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