November Feedback Report

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Summary of report content

Healthwatch Greenwich report on key themes in their data in November 2022.  During this period they heard from 312 people. 

Key themes included:

  • Problems getting a GP appointment
  • Digital access to GP surgeries
  • Waiting for mental health assessments
  • Waiting times at A&E

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Remote appointments and digital services
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Emergency department (inc A&E)
General Practice (GP)
Oncology and cancer care

Details of people who shared their views

Number of people who shared their views
312
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