Monthly Report October 2022

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Summary of report content

Healthwatch Lincolnshire report on the patient experience they received in October 2022. During this period, they heard from 107 people.

Key themes included:

  • Access to NHS dentistry
  • A lack of integrated care
  • Long waits at A&E
  • Positive stories

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Integration of services and communication between professionals
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
107
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