Monthly report November 2022

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Summary of report content

Healthwatch Lincolnshire report on the patient experiences they received in November 2022.  During this period, they heard from 238 people.

The main issue that they heard about that month was access to NHS dentistry – 80% of all experiences.

The other issues covered in the report were:

  • Accessing services at a local GP surgery
  • Communications between hospitals and patients
  • Positive stories

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
Care home
Dentist
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
238
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