Wandsworth GP data from service users

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Summary of report content

In November 2017, Healthwatch Wandsworth have released data collected from service users regarding primary care services.

It is not clear how many participants engaged with this piece of work, but the data contains responses to the following questions:

- What could be done to help the public consider other professionals or services as an alternative to going to the GP?

- Should reception staff have a role in signposting patients to other options for managing their health issue? Please also say why.

- What are some of the concerns that you may have about reception staff signposting patients to other options?

- How could GP practices make the public more aware of the alternative options available?

- Who else should be involved in this work? (e.g. pharmacists, community leaders etc.)

- Do you have any other suggestions or comments?

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General details

Local Healthwatch
Healthwatch Wandsworth
Publication date
Type of report
Other
Key themes
Access to services
Triage and admissions
Booking appointments
Building, Decor and Facilities, including health and safety
Written information, guidance and publicity
Referrals

Methodology and approach

Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
0
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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