Contraceptive Services survey of University of the West of England students

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Summary of report content

In 2018, Healthwatch Bristol published the results of a survey they conducted to explore the access and knowledge of contraceptive services among students attending the University of the West of England (UWE).

The survey found that most participants were aware of NHS free contraceptive services, and demonstrates the areas students found useful, and those they thought needed to improve. The biggest area of concern across all contraceptive services was the waiting time to get an appointment. The most positive aspect for respondents was the friendly and welcoming nature of the staff and nurses.

Location and ease-of-access of the clinics proved to be a very important feature when students are considering using the service. Also, the access to relevant information regarding opening times and locations.

The report made several recommendations to improve access and awareness of NHS contraceptive services available to UWE students. These were: Introducing an online booking system may be beneficial at UWE Health Centre; Introducing a walk in option to allow students to be seen on a first-come-first-served basis. The final recommendation was to look into the potential delivery options of condoms, on the C-Card scheme, and repeat contraceptive prescriptions.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Public consultation and engagement
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Diagnostic centre/hub
Sexual health

Details of people who shared their views

Number of people who shared their views
37
Age group
Not known
Gender
All
Pregnancy/maternity
N/A
Types of disabilities
Not known
Does this report feature carers?
No
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