Mental health and wellbeing in members of Golden Agers Club, Bristol

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Summary of report content

In January 2018, Healthwatch Bristol worked in partnership with the Golden Agers Club Staff to meet service users at this community group who cater predominantly to residents of Caribbean descent.

Healthwatch Bristol held focus groups and spoke to service users in a one-to-one talk which enabled people the freedom to speak confidentially about what they do to support their own, or their cared-for's, mental health needs.

The impact report expresses the importance of community groups, people socialising and overcoming isolation through attending local services and how people enjoyed participating in regular gentle exercise and activities. As a consequence, people feel emotionally well and physically and mentally active.

The report recommends that more should be done by GPs to ensure that they provide the time required to listen and help support some patients as they felt that their service had let them down and had not attended to their needs. More continuity of care is required to help patients build trust and rapport.

The information contained in the report will be included in Healthwatch Bristol's quarterly report which will be presented to the Healthwatch Bristol Advisory Group, to propose further uptake of the issues identified in the report.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Cost and funding of services
Public consultation and engagement
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Medication, prescriptions and dispensing
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Inpatient care/General inpatients
Community Mental Health Team (CMHT) and specialist MH services
Other

Details of people who shared their views

Number of people who shared their views
13
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Ethnicity
Black / Black British: Any other Black / Black British background
Mixed / Multiple ethnic groups: Black Caribbean and White
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Mental health condition
Types of long term conditions
Dementia
Does this report feature carers?
Yes
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