Enter and view: St James House Residential Care Home, response from provider

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Summary of report content

In June 2018, Healthwatch Blackburn with Darwen published, the update on recommendations/ action statement received from the management of St James House following the Enter and View Visit in November 2017, with the report published February 2018.

All six recommendations have been actioned and a timeline given for those not already completed.

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General details

Local Healthwatch
Healthwatch Blackburn with Darwen
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Consent, choice, user involvement and being listened to
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Consultation
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
1
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Pregnancy/maternity
N/A
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Dementia
Does this report feature carers?
Not known
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