Enter and view: Kenwood Care Home

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Summary of report content

Healthwatch Barnet conducted an announced Enter and View visit to Kenwood Care Home, a 27 bed Nursing Home, as part of their planned programme of work to review the care provided within the Borough.

Kenwood Care Home is situated in Finchley, North London and provides a nursing care service, as well as specialising in dementia and mental health care. It is part of New Century Care. This company have 27 other Homes.

The Enter and View Authorised Representatives reported that the residents appeared well looked after and the staff did not appear stressed. The Manager was approachable, and wanted to do her best for the Residents. The residents seemed to be comfortable and well looked after. However, they also noted that it appeared that the residents did not have much to do which would stimulate their body and mind.

The recommendations made as a result of the visit include a suggestion that the Home develop a more varied and active programme of activities which regularly stimulates the residents and benefits them physically as well as mentally is suggested which might include complementary therapies, such as foot care, reflexology, aromatherapy and gentle wheel-chair based Yoga, and making use of the

garden.

The Home Manager responded positively to the report and a summary of their responses is contained within the report.

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General details

Local Healthwatch
Healthwatch Barnet
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Public consultation and engagement
Food, nutrition and catering
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
6
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of long term conditions
Dementia
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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