Enter and view: Wealstone Care Home

Healthwatch Cheshire West conducted and Enter and View visit to Wealstone Care Home on 8 January 2014. The Care Home provides long term, day care, and respite services for people elderly people, or those 55 years and older with physical disabilities or Dementia.

The Enter and View Authorised Representatives reported that The environment throughout the home was clean, bright, and comfortable. There were no odours, staff were friendly and residents appeared very comfortable. General care appeared excellent as was social interaction, and food. The laundry service operated by the home was well organized with systems in place to avoid clothing going astray and staff were pleasant, welcoming and observed as caring and attentive. The visiting team reported that the Home provides an extremely calm, friendly and homely atmosphere. Individual rooms were as the resident wished and communal rooms were clean, well organised and equipped. All rooms had clear signage and corridors were clean and uncluttered. Signage in the dementia area was pictorial. All bathrooms observed were spotlessly clean, well equipped and organised.

The report noted that in one toilet, there was no foot pedal to open the bin lid, carpets throughout were seen to be in poor condition but the visiting team were informed that these were due for complete renewal following completion of on-site building work. The team were also told that some baths will be replaced with wet-rooms, and felt this would enhance privacy and individual mobility. One resident commented to the Authorised Representatives that they would like more time for general chats with staff.

There was one recommendation made in the report which suggested the Home should consider the provision of more en-suite rooms, and at least one double room.

There was no response from the provider included in the report.