Enter and view: Beech Lodge

Download (PDF 484.91 KB)

Summary of report content

Healthwatch Staffordshire conducted an unannounced visit to Beech Lodge, a 39 bed residential Care Home, on 20 May 2014 to follow on from a recent Care Quality Commission visit.

The Enter and View Authorised Representatives found the staff were, on the whole, long standing and felt part of a good and caring team. They spoke to one resident who had moved in six weeks previously, and said that while it had taken some time to settle in, they were very happy in the Home now. The resident felt that staff had time to socialise with him, thought the food was very good and was generally very comfortable.

Relatives spoken to had moved their family member from another home and were very impressed with the improvements they had seen in the resident's demeanour since living at Beech Lodge.

The recommendations made in the report related to improving the outdoor areas so that residents could enjoy the warmer weather, and a suggestion that some of the residents may like to be involved with some light gardening such as planting window boxes.

There was not provider response included within the report.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Staffordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Public consultation and engagement
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
6
Age group
Not known
Gender
All
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.