Enter and view: Bebington Care Home

Download (PDF 267.38 KB)

Summary of report content

Healthwatch Wirral conducted an Enter and View on Bebington Care Home a purpose-built home providing residential and nursing care for up to 87 people with varying needs on 26th August 2014.

This unannounced visit was arranged on request from a services regulator or commissioner.

Conclusions by the Enter and View representatives reported that: the manager appeared to be motivated and had introduced some good initiatives; residents appeared to be well cared for and happy comfortable; that the home had a pleasant atmosphere and staff observed were kind and attentive to residents needs.

Residents commented on the friendliness and kindness of staff.

The report set out 5 recommendations including: reviewing the activities programme; continue with refurbishment and development of a dementia friendly environment; and include staff in decision making.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Wirral
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Complaints
Building, Decor and Facilities, including health and safety
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
The Enter and view was at the request of a service regulator or commissioner.
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Tamaris (England) Limited

Details of people who shared their views

Number of people who shared their views
13
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.