Carers concerns with Direct Payments, Brent

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Summary of report content

Concerns had been expressed to Healthwatch Brent regarding direct Payments, gathered directly and via advisors at Brent Carers Centre., and collated into a formal letter to the Brent Council Director of Adult Social Care. Some of the views gathered are summaries of commonly expressed concerns.

Healthwatch Brent had been told that it has been impossible to get clear, transparent answers from the Council. Consequently, Healthwatch Brent have summarised these into the set of questions and request a formal response to each of these questions.

Healthwatch Brent advise that they will publish the response on its website and bulletin, and provide a copy to Brent Carers Centre to distribute to carers.

The formal response is not included in this report.

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General details

Local Healthwatch
Healthwatch Brent
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Other
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Consultation
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
0
Pregnancy/maternity
N/A
Types of disabilities
Not known
Does this report feature carers?
Yes
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0
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