Enter and view: Eden Mansions Care Home, Cheshire East

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Summary of report content

This is an Enter and View Report by authorised representatives from Healthwatch Cheshire East (HWCE) on the 12th February 2015.

Overall judgements for this home:

Promoted independence for residents

Encouraged mobility both inside and outside the home

Provided stimulation and social activity

The observations of the representatives have the following themes: Welcomes/ Security of building/ Staff/ Residents/ Relatives/Friends/ Meals/ Drinks and Communication and Social activity and Environment, furnishings and building.

The summary of this report by HWCE representatives is as follows:

The visit to Eden Mansions went very smoothly. The Manager, Doris Howick, was very friendly and welcoming. Her enthusiasm and professional approach was evident in her interactions both with staff and residents. She obviously knows them all very well and

works by example. The Care Home has been undergoing refurbishment, most of which is complete, and offers excellent surroundings for residents in all four wings of Eden Mansions. We were impressed by the number of staff on duty and their caring attitude and commitment to all the residents. The maintenance of mobility and personal independence is encouraged. The range of social activities and support for relatives is wide reaching. In summary the Care Home is well equipped and staffed to meet the needs of the residents and the complexity of their needs

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Cedar Care Homes

Details of people who shared their views

Number of people who shared their views
5
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Other
Does this report feature carers?
Yes
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