Enter and view: Leycester House Care home, Cheshire

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Summary of report content

This is an Enter and View Report by authorised representatives from Healthwatch Cheshire East (HWCE) on the 2nd March 2015.

The observations of the representatives have the following themes: Welcomes/ Security of building/ Staff/ Residents/ Relatives/Friends/ Meals/ Drinks and Communication and Social activity and Environment, furnishings and building.

The HWCE representatives made the following summary and conclusions:

Overall observations for this home: Promoted independence for residents; encouraged mobility both inside and outside the home; provided stimulation and social activity.

Leycester House provides care for up to 40 residents, including short term convalescence and day care. Relatives and residents praised the staff stating they were all lovely and caring, that they encouraged all residents to remain as independent as possible and provided a good quality of care. The food was described as excellent. Social activities are provided daily and are varied. The building, physical environment and furnishings look homely. Overall impressions were the environment, flooring and some furnishings would benefit from updating.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Minster Care Group

Details of people who shared their views

Number of people who shared their views
8
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Other
Does this report feature carers?
Yes
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