Enter and view: Sharston House, Cheshire

Healthwatch Cheshire East conducted an announced enter and view visit to Sharston House on 18 May 2015. The home is a resident’s charter dedicated to providing nursing care and promoting residents’ wellbeing, physical and emotional development and fulfilment. On the day of the visit, the team engaged with 4 staff members, 8 residents and 1 relative using survey and observation methods.

The staff pride themselves on being a homely, friendly home. Staff understood the individual needs of residents, showed respect and promoted choice. Some residents had difficulties with communication, but the staff helped meet their needs. There was some concern that one resident was not able to use the bathroom facilities as frequently as they would like. Friends and family were made to feel welcome in the home. The one relative the team spoke with said that the resident was not aware of any activities and preferred to stay in his room. There was an activities coordinator at the home, although staff members said it was difficult to encourage people to participate due to restricted mobility.

The report recommended that more opportunities for ‘armchair exercise’ could be encouraged for residents with restricted mobility.

A response from the service provider was not included in the report.