Enter and view: Ivel Medical Centre, Central Bedfordshire
Download (PDF 434.55 KB)Summary of report content
Healthwatch Central Bedfordshire produced this Enter and view report following a visit to Ivel Medical Centre on 20th August 2015. The visit formed part of a series of visits with the following aims:
- to engage with patients of GP Practices and understand how dignity is being respected
- identify examples of good working practice
- observe patients engaging with staff (clinical and non-clinical), and their surroundings.
The three HWCB authorised representatives made the following recommendations:
HWCB recommends that as soon as a date is confirmed for the relocation of the Practice to modern premises at The Acorn Centre on Chestnut Avenue, that the Practice give consideration to all forms of communication in relation to the move to ensure that all existing patients, potential new patients in the area and all key stakeholders are fully informed and aware of the relocation. HWCB would also be happy to post information on our website to advise patients of the Practice relocation. Finally, Healthwatch Central Bedfordshire recommends that this report is shared with the patients and staff (clinical and non-clinical) of the Practice and to advise that if they should wish to contribute any additional comments about the report, to contact Healthwatch Central Bedfordshire direct.
Service Provider response: I felt that it was a very fair reflection. Christina