Enter and view: Revisit to Orton Manor

Healthwatch Warwickshire did an unannounced Enter and View revisit to Orton Manor Nursing Home on 7th July 2015, following their last visit on 3rd February 2015. The main purpose of this visit was to see if the recommendations from the previous visit were implemented.

The redecoration process was still ongoing at the home, and there were plans currently in place to create a sensory garden for residents, especially geared towards those with dementia.

The team found that the storage of hoists was still an issue, however, there were plans for a specific storage area to be built for this purpose. The ground floor redecoration was complete and the first-floor communal corridor was nearing completion. The pull cords in communal bathrooms and toilets had been addressed as per previous recommendation and was no longer an issue as they had been replaced in red cord. The Healthwatch representative found the interactions between staff and residents were respectful and friendly and consent was gained from residents when needed. There was a relaxed feel to the home and the representatives felt that staff were not rushing around as much as observed at the previous visit.

Further recommendations were made to continue with redecoration of the first floor, with handrails being repainted in a suitable colour. To ensure completion of a new storage area for hoists on the ground floor at the current site of the photocopier. To ensure that staff put incontinence pads and other items away in the designated storage area. Ensure that all emergency pull cords are the correct length. To make safe the uneven and loose slabs in the garden area.