Enter and view: Southmead Hospital Mental Health Services, South Gloucestershire and Bristol
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This is an Enter and view report from Healthwatch South Gloucestershire following the visit to Southmead Hospital Mental Health Services on Friday 25 September 2015.
They found both the Mason unit and Oakwood ward to be clean and sufficiently staffed. The atmosphere in both units was pleasant with welcoming staff and a calm and professional feel. Both units offer a garden and rooms for activities and social interaction but both are scantily decorated and do not have a homely feel.
Recommendations
1. Redecorate the Place of Safety to create a brighter environment to make the process less intimidating for patients who are admitted.
2. Display the information leaflets in the Place of Safety slightly lower down so they can be better seen and accessed.
3. Replace missing staff pictures in the Place of Safety.
4. Put pictures up in the lounges in Oakwood.
5. Provide a bin for cigarette butts in the Oakwood garden.
6. Ensure there are sufficient staff to accompany all patients who wish to access meals or activities on another site.
Immediate service improvements – None identified.