Enter and view: Psychiatric intensive care ward, Somerset
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This is a short Enter an view report from Healthwatch Somerset following a visit conducted to the Somerset Psychiatric intensive care ward on 14th June 2016.
Due to the nature of psychiatric illness of patients being treated at the ward at the time of the visit it was agreed that it would be difficult to manage the risks associated with volunteers from Healthwatch going onto the ward. Instead the enter and view team met with the manager, an OT (Occuopational Therapist) who works on the ward and a member of the nursing staff.
Good Practice identified by the HWS representatives was as follows:
1. Nursing station located to give good view of corridors and outside space.
2. Weekly community meetings for patients to give feedback and find out information.
3. Patient survey given to all patients when they are discharged
4. Friends and families test.
5. New staff shadow experienced staff for first three shifts then buddy an experienced staff for a few weeks.
6. The ward encourage and support work experience for students.
7. Community meetings are supported by a peer support worker from 'Somerset You Can Do'.
8. Good Links with Health and social care students at local college.
9. Patients chose redecoration of communal areas and patient rooms
10.Manager visits colleges to recruit volunteers from Health and social care courses.