Enter and view: St Georges provider's response to recommendations
Download (PDF 153.3 KB)Summary of report content
This is a summary of the provider's response to Healthwatch Bristol's enter and view of the service.
It was published December, 2016.
Summary of recommendations:
Dignity - better care on continence issues
Staffing - more staff needed and reduce reliance on agency workers
Staff turnover - team cohesion to be improved
Staff training - dementia training required
Activities - these are to be person centred and more varied
Accessibility - more easy read notices
Choice - meal time choices
Personalisation - notices near patients rooms/within to clarify likes/dislikes
Responsiveness - this should be timely and a monitoring system created to check times