Enter and view: Needham Court

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Summary of report content

Healthwatch South Tyneside conducted an enter and view visit on Needham Court, a privately owned care home in Jarrow.

Healthwatch South Tyneside considered that conducting Enter and View visits across all the care and nursing homes in South Tyneside would present valuable evidence of what is being delivered around ‘Meaningful Activities’ and what is in place for residents to keep them mentally and physically stimulated to enhance their quality of life.

Observations by the enter and view representatives included:

- Needham Court appeared to be a very comfortable residence with a homely feeling. The body language of the staff and the way the staff speak to and handle the residents is very comforting.

- There is a full programme with various activities to enable residents to participate in if they want to. Resident’s requests appeared to be met if possible supported by the staff.

Representatives spoke to 12 residents, 2 visitors and at least one member of staff.

The report does not include any recommendations or a response from the service provider.

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General details

Local Healthwatch
Healthwatch South Tyneside
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
15
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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