Enter and view: Little Croft Care Home

Healthwatch South Gloucestershire conducted an enter and view visit on Little Croft, a privately run care home in Bristol, which provides care and accommodation for 41 residents.

The visit was arranged as part of an ongoing programme of work being implemented by Healthwatch South Gloucestershire to understand the quality of residents’ care experience within local care homes. This is a revisit in January 2017, with the purpose of finding out if any changes recommended in light of the findings from an Enter and View in February 2015 had been made.

The conclusions of the Enter and View representatives included:

- There is evidence of improvement with activities since the previous visit, catering for both male and female residents.

- Staff and particularly the chef is aware of residents individual likes and dislikes and cater as required.

- Little Croft have received visits from the Dementia team to help staff awareness of dementia issues.

Healthwatch South Gloucestershire made no recommendations in the report:

They did however conclude that "Overall the home had made huge improvements since the first visit. The home has been redecorated, giving a brighter cleaner appearance. The manager is enthusiastic and keen to comply with suggestions, looking for ways to improve

signage within her budgetary constraints."

The report does not include a response from the provider.