Enter and view: Fairview Court

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Summary of report content

Healthwatch South Gloucestershire conducted an enter and view visit on Fairview Court, a privately run care home in Kingswood, which specialises in the care of people with dementia. The home is situated on 3 floors with 49 beds in total. There are 5 Pathway-3 beds which are used by community health services to prevent hospital admissions or for rehabilitation after hospital care. The home is a purpose built care home with facilities spread over three floors.

The enter and view visit to Fairview Court is part of an ongoing programme of work being implemented by Healthwatch South Gloucestershire to understand the quality of residents’ care experience within local care homes.

The conclusion of the Enter and View representatives was:
This enter and view visit found a person-centred approach to care for elderly people with nursing and/or dementia care needs; with enthusiastic leadership, and dedicated, caring members of staff.
The home has a variety of meaningful and interesting activities for residents. Consideration had been given to enhancing the decorative environment to ensure the home is dementia friendly. A relative of a resident who had been living at the home for five years said that 'they don't just give care here, they give love.'

The Enter and view representatives felt Fairview Court Care Home is to be commended for:
 a person-centred approach to care for elderly people with nursing and/or dementia care needs
 enthusiastic and dedicated leadership
 dedicated, loyal and caring members of staff
 availability of meaningful activities

Healthwatch South Gloucestershire made one recommendation in the report:
 It is suggested that Fairview Court considers making greater use of volunteers to support the work of the activities coordinators and develop links with the local community.

The report does not include a response from the provider.

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General details

Local Healthwatch
Healthwatch South Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Referrals
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Other

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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