Enter and view Clifton Court
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Healthwatch Warwickshire conducted an enter and view visit on Clifton Court, a privately owned nursing home in Rugby. The home accommodates up to 40 residents, some of whom have dementia.
The visit was unannounced and was conducted following Healthwatch Warwickshire receiving intelligence regarding certain areas of concern about the care being given.
Findings of the enter and view representatives included:
- The cleanliness and decoration of the Home are of a very high standard apart from one or two minor points which are referred to in the recommendations below.
- The atmosphere was friendly and relaxed.
- There were no issues found to substantiate the concerns that were expressed in the intelligence that had been received
- Lunchtime observations and general observations of interactions between staff and residents indicated a good level of care.
The report includes an interview with the registered manager.
There were 5 recommendations made:
- The fire refuge by the staircase on the second floor should be cleared of stationary wheelchairs so that it is no longer blocked and can be used in the event of an emergency.
- The radiator cover in room 26 was loose and requires tightening up, (they visited room 26 as it had no occupancy at the time of the visit) radiator covers in other rooms should be checked.
- The Chandeliers were all very clean except for a few in the dining room, where cobwebs were evident.
- There was a non- fitting plug in the ground floor communal bathroom opposite the lift.
- Extractor fans in the second-floor washroom and ground floor communal bathrooms need cleaning.