Enter and view: Willow Cottage care home
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Healthwatch South Gloucestershire conducted an enter and view visit on Willow Cottage care home, a privately run care home in Wotton-under-Edge, which provides care and accommodation for up to 34 residents.
Healthwatch South Gloucestershire undertook one enter and view evaluation revisit to Willow Cottage Care Home in January 2017 with the purpose of finding out if any changes recommended in light of the findings from an enter and view in May 2015 had been made.
At the time of the May 2015 enter and view visit Willow Cottage Care Home had just become part of Mulberry Care Ltd and the care home response to the findings of the enter and view indicated that there were likely to be a number of changes in the areas where the report recommendations suggested change
Observations of the Enter and View representatives included:
- Meals are no longer prepared on site but are sourced from a company called Appetito, which supply meals to hospitals, care homes and local authority services.
- An activities coordinator has been appointed to work 4 days a week from 2pm to 5pm.
- There has been refurbishment which includes a new bath suitable for use by people with dementia, new chairs in the resident’s lounge,
new chairs in the dining area and new profile beds.
Healthwatch South Gloucestershire made no recommendations in the report:
They did however conclude that "Overall it appeared that Willow Cottage Care Home had made a number of significant changes and improvements, some in response to the recommendations made by Healthwatch South Gloucestershire; for which they are to be commended."
The report does not include a response from the provider.