Enter and view: Acacia lodge

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Summary of report content

This is an enter and view report conducted by Healthwatch Barnet 24 April, 2017. During the visit Healthwatch representatives spoke to 14 people, which included a mix of staff, residents and relatives. The visit was announced.

Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving.

Recommendations were made as part of this report. A response from the home manager has been attached.

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General details

Local Healthwatch
Healthwatch Barnet
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Administration (records, letters, results)
Cleanliness, Hygiene and Infection Control
Building, Decor and Facilities, including health and safety
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Acacia lodge

Details of people who shared their views

Number of people who shared their views
14
Age group
All
Gender
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Does this report feature carers?
Yes
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